Choosing the right travel company for your safari is essential to get the most out of your experience. Kenya-Experience has established itself as one of the leading providers of safaris and travel experiences in Kenya.

We combine personal service, local expertise, and tailor-made journeys. Our experienced guides use their in-depth knowledge of wildlife, nature, and culture to create authentic experiences and outstanding wildlife sightings.

Each safari is individually planned – whether luxurious, adventurous, or family-friendly. Thanks to excellent organisation, high-quality lodges, and personalised service, you can sit back, relax, and experience Kenya in a deep, responsible, and unforgettable way.

Kenya-Experience has been operating as a safari provider since 2018. However, the roots of the company go back much further: one of the German founders grew up in Kenya and has been closely connected to the country, its people, and the safari culture since childhood. This deep understanding and many years of personal experience continue to shape every journey we plan and operate today.

Kenya-Experience is part of the Africa-Experience family, a specialist provider for travel in Africa. In addition to Kenya-Experience, it also includes Tanzania-Experience, South-Africa-Experience, Namibia-Experience, and Botswana-Experience.

Yes, Kenya-Experience is a fully licensed tour operator and meets all legal requirements to operate in Kenya. Kenya-Experience holds a Tourism License issued and renewed annually by the Tourism Regulatory Authority (TRA).

In addition, all regulations set by the National Transport and Safety Authority (NTSA) are strictly followed, including mandatory annual vehicle inspections to ensure the highest safety and quality standards.

Through Africa-Experience, we are also a member of African Travel & Tourism Association (ATTA).

Through our sister companies in South Africa, Namibia, Botswana, and Tanzania, we are well positioned across Africa. Kenya-Experience works particularly closely with Tanzania-Experience, as the two destinations are ideally suited for cross-border East Africa experiences.

Kenya-Experience is part of the Africa-Experience family, which specialises in tailor-made travel and safaris across various East and Southern African countries.

Our safari guides live and work in Kenya, and have an in-depth knowledge of the country, its people, culture, and wildlife. They are highly qualified professional experts.

All of them have completed specific training with certification, ensuring they provide safari guests with a safe, informative, engaging, and memorable journey.

All guides hold a valid TRA license from the tourism regulatory authority of Kenya; the tourism authority ensures they have all the necessary permits to operate officially. Some are also certified as “Silver-rated” by the Kenya Professional Safari Guides Association.

In addition, they speak English and, in some cases German, Swahili, and other (local) languages, enabling clear communication with international guests as well as local communities.

Yes, as a Kenya specialist, Kenya-Experience operates an office close to where the safari magic happens in Nairobi. Our Managing Director, the operations team, and our guides live and work in the country.

The office is a ground-handling office with a focus on reservations, operational processes, and administrative tasks.

For advice and travel planning, the experienced travel experts from Africa-Experience in South Africa are there to support you. Through many journeys in Kenya, they have developed into true Kenya specialists and personally know the places we recommend to our guests.

All park fees and conservation levies are included in your tour price. Should these fees change at short notice, we will of course inform you immediately. In such cases, additional costs may arise.

In addition to the tour price itself, there may be other expenses to consider. These include international flights, entry visas, tips, meals not listed in the itinerary, and personal expenses such as drinks, souvenirs, or laundry services.

Optional activities are also not included in the tour price unless they have already been selected and paid for as part of your booking, for example a balloon safari.

Further cost factors include highly recommended travel health insurance, any required vaccinations and advice on malaria prophylaxis, as well as credit card fees or charges for cash withdrawals.

All services included in the tour price are clearly outlined in the travel proposal prepared for you by Kenya-Experience. You will also find details there about any costs not included.

Yes, there is a single supplement for solo travellers on group tours. Accommodation providers such as lodges, camps and city hotels usually base their rates on double occupancy.

If only one person stays in a room, there is a “vacant bed cost” for the operator. This is why we also charge a single supplement.

Unforeseen circumstances such as weather conditions, technical or mechanical failures, political developments, unrest, or other events beyond the company’s control may lead to delays or changes to the itinerary. The company cannot be held liable for such events or any resulting consequences.

However, our goal is always to carry out your journey as booked and planned. Should unexpected situations arise, we see them as a challenge and respond with the necessary flexibility and tailored solutions to ensure the best possible travel experience.

Cancellations:

Cancellations must be submitted in writing to the office that confirmed the reservation. A cancellation is only considered valid from the date it is received by the booking office. In the event of a cancellation, the company retains the full deposit.

Please note that different cancellation terms may apply to certain bookings.

Cancellation fees for scheduled group tours:

• Up to 28 days before departure: 30% of the tour price
• 27 to 14 days: 50%
• 13 to 7 days: 75%
• Less than 7 days: 90%

Cancellation fees for private safaris, fly-in safaris, or self-drive tours:

• Up to 90 days before departure: 30% of the tour price
• 89 to 45 days: 50%
• Less than 45 days: 90%

You can find our full terms and conditions in detail on our website.

No, international flights and travel insurance are not included in the tour price.

We are happy to advise you on choosing your international flight to ensure you arrive in Kenya in time for the start of your safari. However, the actual flight booking must be made by you independently.

Travel insurance also needs to be arranged by you. As there are many different options available, this allows you to select the coverage that best suits your individual needs.

In your booking proposal, which is based on the prior consultation with you, all included and excluded services are clearly listed.

Generally included are: your guide, the vehicle, relevant transfers, accommodation, the specified meals (usually full board), all activities outlined in the itinerary that are not marked as “optional,” as well as the necessary entrance and national park fees.

Not included are, among others: international flights, Kenya entry requirements (eTA), meals not specified, special drinks, tips, optional activities, and travel insurance.

Cashless payment methods such as credit and debit card payments, bank transfers, and online banking are accepted. All payments are made to Africa-Experience in South Africa.

A deposit of 30% of the total price is due at the time of booking. The remaining balance is due 28 days before departure for scheduled group tours and 45 days before departure for private tours.

All bank charges, including transaction fees charged by the bank, are to be covered by the client. The amount stated on our invoice must be received in full in our account for the booking to be considered fully paid.

As a general rule: the earlier you book, the better. The ideal booking time depends on when you plan to travel and the type of safari or accommodation you have in mind.

Many accommodations are intentionally small and fill up quickly. Domestic flights and tour departures can also be fully booked well in advance, especially during the peak season between mid-July and mid-August.

For the high season between July and October, we recommend booking at least 9 to 12 months in advance.

For the shoulder season (early December, January, June), we recommend booking 6 to 9 months in advance, and for the low season (April to May, November), 3 to 6 months in advance.

However, it’s certainly still worth enquiring with us even less than three months in advance, as short-notice bookings can often be accommodated as long as you remain flexible in your choice of accommodation.

Booking a safari with Kenya-Experience involves several steps. The best way to reach us is via the contact form on our website. Alternatively, you can easily schedule a callback.
This allows us to take the time for your request and advise you personally on your trip.

The booking process may vary slightly, but generally follows these steps:

1. Initial contact

After you get in touch with us, a travel expert will contact you, usually within 24 hours during business hours.

In an initial personal call, you can discuss your ideas, plans, and budget. Think about the type of safari you would like to experience (for example, a safari and beach combination, a luxury safari, or a photography safari) and which national parks or reserves you would like to visit.

If you are not yet sure, our experts will guide you step by step to find the type of safari and destinations that suit you best.

2. Consultation

Your travel expert will advise you based on your wishes and ensure that your safari is perfectly tailored to you. Thanks to in-depth knowledge of Kenya, we can also suggest suitable alternatives designed around your individual travel preferences.

With us, you will have a dedicated travel consultant who supports you from start to finish. You will not be passed on to different departments, but will always have the same point of contact.

3. Proposal and confirmation

After the consultation, you will receive a detailed proposal including all relevant information such as itinerary, accommodation, meals, activities, and total price.

International flights are not included in our offers, but we are happy to advise you on the best arrival times.

Take this time to clarify any open questions, refine your trip, or add special experiences such as a hot air balloon safari.

4. Booking & payment terms

If the proposal meets your expectations, confirm your booking and pay a 30% deposit of the total price. At the same time, book your international flights. If needed, your travel expert can advise you on the best flight options.

Please ensure that both the deposit and the remaining balance are paid on time. The deposit is usually due at the time of booking. The remaining balance is due 28 days before departure for group tours and 45 days before departure for private tours.

Further details can be found in our terms and conditions.

5. Travel documents and preparation

You will receive all necessary documents, including your booking confirmation, itinerary, travel information, visa requirements, and guidance for personal preparations such as a packing list. Kenya-Experience places great emphasis on tailor-made experiences and excellent service, ensuring your safari is well organized and completely stress-free.

Yes, changes can generally be made after booking within a certain scope, subject to availability. However, the cancellation and amendment policies of individual service providers, such as accommodations, will apply.

For any changes made by the guest to an existing booking (e.g. departure dates, domestic flights, accommodation, number of participants, etc.), a handling fee of 50 USD per booking will be charged.

This fee is in addition to any fees or amendment charges imposed by the respective service providers, such as accommodations.

The itinerary of scheduled group tours with fixed departure dates is set and cannot be changed. However, you are welcome to add extra days before or after the group tour to extend your trip individually.

The final payment is due:

• for scheduled group tours at least 4 weeks (28 days) before departure
• for private safaris at least 45 days before departure

Bookings made within these timeframes require full payment immediately.

All bank charges, including any transaction fees charged by our bank, are the responsibility of the client. The amount stated on our invoice must be received in full in our account for the booking to be considered fully paid.

Yes, around one month before your departure, you will receive a practical packing list and helpful travel information together with your travel documents. These will support you in preparing for your safari in the best possible way.

In addition, your personal travel expert is always available to assist you with any questions, from the planning stage through to after your journey. This way, you can start your adventure with Kenya-Experience well prepared and relaxed.

To get an idea what to pack for your safari, have a look at our handy packing list guide.

After your booking, you will first receive a confirmation. Your detailed itinerary is already provided earlier in the quotation and booking process, as it is individually tailored together with you.

Around one month before departure, we will send you your full travel documents, including vouchers for the services booked, important travel information, and the contact details of your local representative.

Your personal travel expert will accompany you from your initial enquiry all the way through to your return.

The routes between safari areas in Kenya are generally well developed and paved, allowing you to travel comfortably from one destination to the next.

Within national parks and conservation areas, the roads are intentionally unpaved dirt tracks in order to preserve the natural character of the landscape and provide an authentic safari experience.

Depending on the region and the season, especially during the rainy season, these tracks can become muddy and more challenging to navigate. This is where the advantage of an experienced guide becomes clear, as they know the conditions well and will get you safely to your destination. Overall, you can expect a varied mix of well-maintained roads and exciting off-road sections, all part of the unique safari adventure in Kenya.

Yes, Kenya-Experience books domestic flights as part of the itinerary, especially if you are travelling from one national park or safari destination to another and want to save time. These flights are included in the price of your safari.

However, there are baggage restrictions you should be aware of:

• 15 kg baggage allowance, including hand luggage and camera equipment
• Hard-shell suitcases are not permitted. This rule is strictly enforced by the airlines.

If you have excess luggage, you can take it with you for an additional fee. If you return to Nairobi after your safari or beach stay, you can also store it at our office here.

Yes, in the event of delays, we will adjust your transfers accordingly. Kenya-Experience has experience in handling unforeseen arrival delays, whether due to flight delays or other unexpected circumstances.

In most cases, your transfer will be adapted to ensure that you reach your destination smoothly, even if your flight or arrival is delayed.

One of the most common scenarios is that your guide or driver will wait for you at the agreed meeting point for as long as necessary or possible.

In the case of a significant delay, we will adjust the transfer and inform all parties on the ground, such as your accommodation or the first destination of your safari.

If you are aware of a flight delay, we recommend informing us in advance. This allows us to better coordinate your pick-up and transfer. You will receive an emergency contact number in your travel documents, so you can easily get in touch with us.

For your safaris with Kenya-Experience, we typically use specially equipped 4×4 Toyota Land Cruisers that are tailored to the needs of safari travellers.

These vehicles are robust, comfortable, and offer a great way to enjoy the landscape while travelling safely and in comfort.

Comfort features of our safari vehicles:

• Seating for 7 guests plus guide
• Padded window seats for everyone – ideal for wildlife viewing
• Large windows and a pop-up roof – for optimal 360° views
• Fridge for drinks or medication
• USB ports to charge phones or cameras during the journey

Airport transfers are usually carried out in comfortable and spacious cars, such as a Toyota Noah.

Travel between parks or different locations in Kenya often depends on the type of safari you have booked and the distances between the destinations.

On most of our safaris, you will travel in one of our own 4×4 Toyota Land Cruisers, driven by your experienced guide.

Driving times between parks vary depending on distance and road conditions, typically ranging from around 2 to 8 hours. For longer journeys of around 8 hours, breaks along the way are included.

In general, we aim to keep travel times as short and comfortable as possible. Fortunately, Kenya offers many fascinating safari destinations, which means that even between parks that are far apart, interesting stopovers can be included. This is a key part of the route planning carried out by our travel experts.

In the case of a fly-in safari, you will fly between popular safari destinations, for example from Nairobi to the Maasai Mara or from Amboseli to Tsavo.

Yes, Kenya-Experience offers airport transfers. We work with a long-standing partner for our airport transfers.

Your transfer driver will be waiting for you after your arrival (i.e. after customs, passport control, and baggage collection), and can easily be identified by a sign displaying our Kenya-Experience logo and your name.

Depending on your individual itinerary, you will spend your first night in a hotel and begin your safari the following morning.

More detailed information, such as where and how you will meet your safari guide, will be provided in your travel documents after booking.

For a safari in Kenya, pack lightweight, neutral-coloured clothing (beige or khaki), long-sleeved shirts and long trousers for protection against the sun and mosquitoes, comfortable walking shoes, a sun hat, sunglasses and sunscreen.

Swimwear for lodge swimming pools, a flashlight or headlamp, cash in Kenyan shillings for tips, wet wipes, hand sanitiser, SPF lip balm, headwear, waterproof bags for electronics, and a light scarf for sun protection during the day and extra warmth in the evening are also recommended. Evenings can get chilly, so bringing a lightweight fleece jacket is a good idea.

You should also pack insect repellent, a rain jacket, binoculars, a camera with spare batteries, a power bank, a Type G travel adapter, a small daypack, a reusable water bottle, personal medication, and copies of your passport and travel insurance documents.

You can find more information here on our website and here on our blog.

After booking with us, we will send you a packing list for your Kenya trip.

Mobile and internet connections in Kenya work very well in cities, but with some limitations in national parks.

Hotels, lodges, and resorts usually offer Wi-Fi, often free of charge. In more remote lodges, the connection may be slower or only available in certain areas (e.g. the lobby).

For those who need to stay connected at all times for personal or professional reasons, we recommend getting a local SIM card. Speak to your travel expert to plan the purchase of a local SIM.

In Kenya, plug type G is used (the same as in the United Kingdom). These plugs have three rectangular pins. If you are not travelling from a country that uses this system, you will need an adapter.

The sockets typically operate at 240 volts. Most modern devices (phones, cameras, laptops) support a voltage range of 100–240 V. You can check your charger – if it states “100–240V”, you will not need a voltage converter, only an adapter.

For highly sensitive devices, we recommend purchasing a power guard to prevent power surges.

Yes – Kenya is very welcoming, but being aware of a few cultural customs will help you show respect and avoid misunderstandings. Here are some key points:

• Kenyans generally value politeness in everyday interactions. Saying thank you often, smiling, and engaging in a bit of small talk are appreciated and should be reciprocated.
• Greetings are important in all situations – a simple “Hello”, “Jambo”, or “Habari”.
• Use your right hand for giving, receiving, and eating – the left hand is considered unclean.
• Dress and appearance are generally relaxed, but not too revealing. Especially in rural areas and Muslim coastal regions, shoulders and knees should be covered.
• Never photograph people without their permission.
• There is a strict ban on photographing military personnel, police, government buildings, and airports.
• Avoid open criticism, loud complaints, or impatience. This is considered impolite.
• Take things “pole, pole” – slowly and calmly. Being rushed or overly hurried is not well received.

To learn more about Kenya’s cultures, languages, food and traditions, have a look at our travel advice page.

In Kenya, you pay with the Kenyan Shilling (KES). Foreign currencies only play a minor role.

There are plenty of ATMs available across the country.

Safaris are generally priced in US Dollars, as this is considered a stable currency. In many hotels and lodges, it is also possible to pay directly in US dollars, for example for activities or drinks.

Euros and other currencies are usually not accepted as a means of payment, but only for exchange. This often involves unfavourable exchange rates. In practice, it is therefore usually safer and more cost-effective to withdraw smaller amounts of cash directly from an ATM rather than carrying large amounts of euros.

Regular shops generally do not accept foreign currencies. It is advisable to withdraw some cash in Kenyan Shillings from an ATM for tips and smaller purchases along the way.

ATMs are widely available in Kenya, except in very remote rural areas. You will find them in cities, tourist centres, and even at many petrol stations outside urban areas.

Travel insurance is not legally required to enter Kenya for a safari, but it is strongly recommended.

Before your trip, please check whether your existing health insurance provides coverage outside Europe or outside your home country. If not, we strongly recommend taking out international travel health insurance.

This should not only cover medical treatment on site, but ideally also include medically necessary repatriation to your home country.

Depending on your type of trip and personal needs, it may also be advisable to take out baggage insurance to protect against loss or damage to your luggage.

In addition, due to potentially significant cancellation fees if you are unable to start your trip, for example due to illness or other serious reasons, we recommend taking out trip cancellation insurance.

Travellers from most countries do not require a visa to enter Kenya, but they do need an eTA (Electronic Travel Authorization). In addition, your passport must meet certain requirements.

Electronic Travel Authorization (eTA)

This electronic travel authorisation must be applied for online before entry. You complete the application form at www.etakenya.go.ke and receive a confirmation, which you must present upon arrival.

The eTA replaces the tourist visa that was previously required. The application process is generally straightforward.

Nationals from countries within the East African Community (Burundi, DRC, Rwanda, South Sudan, Tanzania and Uganda) do not require an eTA to enter Kenya.

Passport requirements

To enter Kenya, you need a passport that is valid for at least 6 months from your date of entry and has at least 2 blank pages for entry and exit stamps.

You can find further information on entry requirements and getting around locally on our website.

It’s best to arrange emergency contact details with your family before your trip.

During your journey, your family can usually reach you via WhatsApp, as most lodges offer Wi-Fi.

In addition, we will provide you with an emergency contact number where our Operations Manager is available at all times.

Your personal travel expert’s email address can also be used in case of an emergency, ensuring quick and reliable communication.

During game drives and wildlife encounters, clear safety rules apply – they protect you, other guests, and the animals.

The most important rule is to always follow your guide’s instructions. Our experienced guides understand animal behavior well and know how to assess situations safely.

Guests generally remain in the vehicle, keep a safe distance from wildlife, and behave calmly. This ensures that wildlife viewing is respectful, safe, and carried out without unnecessary risk to both people and animals.

Yes, insurance that includes medical evacuation cover is necessary for a safari in Kenya if you want to be on the safe side in case of an emergency. Kenya-Experience will, of course, support you in such situations, but it cannot replace your own insurance.

Standard international health insurance policies usually cover medical treatment, but they do not always include the cost of medical evacuation by aircraft or specialized transport from remote national parks.

That’s why, during the safari portion of your trip, you are covered through AMREF Flying Doctors for emergency medical evacuations from the national park to the nearest city.

However, repatriation to your home country is not covered by AMREF. Medical treatment in a hospital in Kenya is also not included.

These costs must be covered separately through your own international health insurance.

If you fall ill or get injured during your safari in Kenya, there are various ways to respond appropriately depending on the situation.

In many cases, it is often sufficient to rest and recover at your accommodation.

Most lodges and camps provide active support, and some even have a doctor on site or are in close contact with medical professionals.

Along the main travel routes and in most towns, there are also clinics, and pharmacies are widely available, so basic medical care is generally well ensured.

For more serious emergencies, all guests are covered by AMREF Flying Doctors. In such cases, a rapid evacuation to Nairobi can be arranged, where very good medical care is available. In addition, our safari guides are trained in first aid and can respond quickly and responsibly in an emergency.

Tap water is not recommended for drinking in Kenya and should be avoided.

In some parts of the country, the water may be contaminated due to outdated infrastructure or insufficient filtration systems, which can lead to gastrointestinal illnesses or other infections.

It is therefore best to avoid drinking tap water in Kenya. Instead, drink bottled or boiled water, or water that has been treated using a reliable filtration system.

It is also advisable to avoid ice cubes in drinks if you are unsure whether they were made from safe water.

In our safari vehicles, we carry sufficient drinking water, so you can refill your own bottle during transfers and game drives. Drinking water is also readily available in lodges and camps.

Yes, Kenya is generally considered a safe travel destination for foreign visitors, especially along the main travel routes and in the national parks. With good planning, experienced guides, and by following basic safety advice, the country can be explored with ease.

Our local teams are very familiar with the conditions on the ground and ensure that your trip is safe, well organized, and runs smoothly.

For travel to Kenya, you should consult a travel medicine specialist or your general practitioner well in advance about vaccinations and health precautions. This ensures that, in addition to standard vaccinations, you can receive any Kenya-specific vaccinations in time to be properly protected.

To avoid diarrhea and infections, you should only drink bottled or purified water, eat food that is well cooked or peeled, and maintain good hand hygiene.

In Kenya, there is generally a risk of malaria throughout the country. Lower-risk areas include the capital, Nairobi, as well as highland regions above approximately 2,500 m in elevation.

Malaria is transmitted through the bite of infected Anopheles mosquitoes and can occur year-round, although mosquito activity is higher during the rainy seasons.

As the risk varies depending on your travel route, health condition, and the medication used, you should discuss the use and choice of prophylaxis with a travel medicine specialist or your general practitioner well in advance.

Even with prophylaxis, effective mosquito protection is essential, especially between sunset and sunrise when Anopheles mosquitoes are most active. During this time, you should use:

• Mosquito nets over your bed (these are usually provided in most accommodations)

• Insect repellent on exposed skin

• Long, light-colored clothing

Kenya offers families far more than classic game drives. The combination of wilderness, nature, culture, and leisure activities makes the country an ideal family destination.

Private conservancies in particular allow for flexible, child-friendly programs that are often not possible in national parks.

Special experiences include child-friendly game drives with breaks, age-appropriate explanations, binoculars, and wildlife checklists that turn discovery into a fun activity.

On guided nature walks, children learn how rangers work, how to read tracks, and how to identify wildlife. In the Ol Pejeta Conservancy, families can visit rhino and chimpanzee sanctuaries and learn more about conservation.

Private conservancies also offer activities such as cycling, horseback riding, night drives, and conservation talks. Cultural encounters with Maasai or Samburu communities allow children to learn traditional dances or create beadwork.

For family celebrations, private BBQs, sundowner picnics, or camp dinners are particularly popular.

Many lodges also have swimming pools, and combining a safari with a beach holiday on the Indian Ocean perfectly rounds off a family trip to Kenya.

Yes, we can usually arrange suitable room configurations for families in lodges. It’s best to book early and request a “family room configuration.” Our options include:

• Interconnecting rooms, where two rooms are connected by a door—ideal for parents and children
• Rooms next to each other or at least in the same row if connecting doors are not available
• Larger family rooms or suites where 3–4 people can stay together (possibly with extra beds or sofa beds)

It’s best to discuss this directly during your initial consultation with your personal travel expert.

Yes, in many cases there are discounted rates for children, both for accommodations and for entrance fees to national parks and similar protected areas. However, it’s important to note that the exact regulations and age limits can vary depending on the lodge or park and the season.

In national parks managed by the Kenya Wildlife Service (KWS), children pay significantly lower entrance fees than adults. Children under the age of 5 usually enter free of charge. Some accommodations also offer reduced child rates for lodging and meals, although these can vary widely depending on the property.

Yes, safaris with Kenya-Experience are generally also suitable for families with children. However, how the safari is designed depends greatly on the age and maturity of the children.

Age guidelines and standards can vary, as many lodges have their own policies. For this reason, we often recommend private safaris for families rather than group tours, as these can be tailored more flexibly to children’s needs.

They allow for greater flexibility with breaks, shorter travel times, or spontaneous stops. On private safaris, the itinerary can be better adapted to suit children.

We also pay attention to family-friendly conditions when selecting accommodations. For example, you can book specially designed family rooms or choose properties with a swimming pool.

You can find more information about family travel in Kenya on our website.

Yes, it is important to inform Kenya-Experience about any accessibility needs at the time of booking. Please let us know clearly and as early as possible before booking what kind of support you require.

This allows us to assess which services, such as accessible vehicles and accommodations, are actually available and to tailor your trip accordingly – depending on the safari route, accommodation, and the experience you are looking for.

Safaris in Kenya can also be arranged for travelers with special needs or disabilities. We are well prepared to accommodate specific requirements on an individual basis.

However, the level of accessibility is not the same everywhere and should be clarified in advance.

As a tour operator, we can tailor the travel plan to suit your needs, including shorter driving distances, more frequent breaks, and activities adapted to your physical abilities.

Some safari accommodations and lodges offer accessible facilities, such as wider doorways and wheelchair-friendly pathways, roll-in showers, and grab rails.

That said, in the wilderness, you should still be prepared for occasional accessibility challenges despite all efforts.

Yes, special dietary requirements and food allergies can generally be very well accommodated on safaris in Kenya, provided they are communicated in advance.

The kitchen staff at your accommodation will be informed ahead of time. In many lodges, the kitchen team or manager will also speak with you personally at check-in.

To make sure everything runs smoothly:

• Bring your own snacks as a backup (especially for children or those with allergies)
• Provide your dietary requirements at the time of booking (not only on arrival)
• Be clear and specific (e.g. “nut allergy – no traces allowed”)
• Confirm again at reception or in the camp restaurant upon arrival

If you encounter any issues during your safari in Kenya, address them immediately and respectfully with your guide. The guide can resolve many problems. If that is not sufficient, contact our Operations Manager on the ground to find a solution.

Describe the issue clearly and precisely. In the case of safety or health concerns, it is important to report them immediately.

After the safari, you can provide feedback to help improve the service. Proactive communication and a polite approach often lead to a quick and satisfactory resolution.

If your itinerary does not include certain activities such as a hot air balloon ride or a cycling tour, but you would like to do them, you can book them as an add-on with Kenya-Experience. Costs and availability vary depending on the activity and region.

If certain activities are no longer available or the itinerary cannot be changed, there may be alternative options we can offer you.

It’s best to discuss your wishes and preferences directly with your travel expert to ensure you have the best chance of including the experiences you’re looking for.

Yes, Kenya-Experience offers options for guided walking safaris and night game drives, and they can be included in your itinerary.

Walking safaris can be tailored to your preferences depending on the region and the type of experience you’re looking for, for example, short walks, longer hikes, or multi-day walking safaris.

Night game drives can only be arranged in certain private conservancies.

You should request both explicitly at the time of booking, as they are not automatically included in a safari.

During game drives, sanitary facilities are limited because you are traveling through remote wilderness areas designed for wildlife viewing. Your options include:

• The “bush toilet”: for urgent needs behind bushes or termite mounds. Your guide will choose a suitable spot and first check that there are no dangerous animals nearby.
• Toilets in protected areas: basic, functional facilities without much comfort and often without toilet paper, located at park entrances and picnic sites in national parks.

It’s therefore advisable to always carry some toilet paper with you.

On a safari in Kenya, you can sometimes get very close to wildlife. Lions, elephants, giraffes, buffalo, and other animals may approach within 5 to 20 meters during a game drive or even walk right past the vehicle.

Leopards and cheetahs are more elusive and usually keep a greater distance.

Safety rules in the vehicle, together with the experience of your guide, ensure that you can observe animals from a safe position. Despite the proximity, you are safe as long as you follow your guide’s instructions.

However, the goal of a safari is not to get as close as possible to wildlife. Instead, the safety and well-being of the animals always come first. That is why it is not allowed in national parks and many private conservancies to drive off-road or chase animals.

On a group safari with Kenya-Experience, there are usually 2 to 7 guests plus a guide in the vehicle.

This ensures that every guest has a window seat.

You’ll have a great view, and it creates a comfortable and relaxed atmosphere.

The vehicles are specifically designed for small-group safaris and feature a pop-up roof that allows for 360° panoramic views without crowding. The smaller group size also makes it easier to adapt to the group’s needs, whether for photo stops or breaks.

You can find more information about our small-group safaris on our website.

Meals during your safari depend on the accommodation and type of travel you choose. All meals listed in your detailed itinerary are included in the tour price, so you don’t need to worry about your daily catering.

Most lodges and camps offer full board, including breakfast, lunch, and dinner. Lunch is often provided as a picnic lunchbox on the go, allowing you to spend the day flexibly out in the wilderness. You can expect a varied cuisine with both local and international dishes, often freshly prepared using local ingredients.

There is sufficient drinking water available in your safari vehicle during game drives. Soft drinks and alcoholic beverages can be purchased at the lodge and will be charged to your account.

Special dietary requirements such as allergies, vegetarian, vegan, or gluten-free diets can easily be accommodated. It is important to inform your travel expert in advance so the lodges can prepare accordingly and tailor your safari experience to your needs.

Yes, Kenya-Experience guides support you with photography. However, no, drones are not allowed on safaris.

We offer photography safaris where you travel with experienced guides who know where and when to find great subjects and how proper vehicle positioning can lead to better photos.

To ensure you have enough time and space for great shots without feeling pressured by other guests, we recommend privately guided photography safaris.

Drones are strictly regulated in Kenya’s national parks and reserves and are prohibited without special permits from the Kenya Civil Aviation Authority (KCAA) and the Kenya Wildlife Service (KWS). This is primarily to help prevent illegal poaching.

Yes, Kenya-Experience also offers privately guided birdwatching safaris, where we use experienced guides who specialise in identifying and explaining the country’s more than 1,150 bird species.

These tours are not just an “add-on” to classic game drives, but fully tailored birding safaris where you visit locations that are particularly rich in birdlife.

We work with experts and adapt the tours to your level of knowledge – from beginners to experienced ornithologists.

On a safari in Kenya, you can expect an incredibly diverse range of wildlife experiences, from impressive birdlife to the famous Big Five and truly goosebump-inducing moments.

It’s important to understand: nature offers no guarantees. No one can promise that you will see a specific animal. This is not a zoo, but true wilderness and that is exactly what makes a safari so special.

Every wildlife sighting is unique and authentic.

Our guides have extensive knowledge of animal behavior and territories, which significantly increases your chances of incredible encounters.

Sightings of the Big Five are realistic, but not guaranteed: lions, elephants, and buffalo are seen frequently; leopards with a bit of luck; and rhinos mainly in specific conservancies such as Lake Nakuru, Ol Pejeta, or Lewa Wildlife Conservancy.

A major highlight is the Great Migration in the Masai Mara, typically from July to October. Millions of wildebeest, other antelope species, and hundreds of thousands of zebras undertake dramatic river crossings – spectacular scenes where crocodiles often lie in wait.

Every safari is unique, and each game drive brings new and unpredictable experiences. You can find a list of classic and more unusual wildlife and bird species in Kenya on our website.

Yes, there is plenty of time to relax – a typical safari day in Kenya is usually well balanced between adventure and downtime. If you’re not traveling to a new accommodation, a typical day might look like this:

Early Morning – Wildlife Awakens

05:30–06:00
• Wake-up call (tea/coffee/snacks)
• Departure for the morning game drive
• Cooler temperatures, predators are still active (lions, leopards)

09:00–10:00
• Return to the lodge
• Breakfast/brunch

Late Morning & Midday – Pure Relaxation

10:30–15:30

• Free time in your room, by the pool, or at the spa
• Lunch (light and relaxed)

Late Afternoon – Second Game Drive

15:30–16:00

• Tea time
• Departure for the afternoon/evening game drive
• Sundowner (a drink at sunset)

18:30–19:00

• Return to the lodge after sunset

Evening – A Relaxed Finish

• Dinner (often multi-course)
• Campfire, stargazing
• Early night

Many guests find this rhythm very relaxing, despite the early start.

On our small group tours, the group can decide together whether to follow the classic safari rhythm or opt for a full-day game drive. In that case, a hearty breakfast is served after waking up, the game drive begins around 08:00, lunch is taken out in the bush around 12:30, and you return to the lodge around 17:00.

At many safari accommodations in Kenya, especially tented camps and lodges located in national parks or wildlife conservancies, animals move freely through the grounds. These accommodations are often unfenced in order to respect the natural habitat.

Safety measures such as guards at night help ensure guests’ safety, particularly after dark. It is important to follow the instructions of your guide and the camp staff to move safely around these unfenced areas.

Some lodges in more touristy areas or those with higher visitor traffic are fenced to keep animals out. Even then, wildlife such as leopards may still occasionally be spotted nearby.

Yes, in most safari lodges and tented camps, mosquito nets are provided in all rooms or tents to protect guests from mosquitoes and other insects, especially in the evenings and at night.

Lodges and luxury tented camps often have mosquito nets over the beds, allowing good air circulation while providing protection.

In some cases, there are also insect screens on windows and doors, and insect spray is readily available.

If mosquito nets are particularly important to you, please mention this during your discussion with our travel experts.

On a safari with Kenya-Experience, you can expect different accommodation standards depending on the package and budget you choose, from adventure camping tents to comfortable lodges and tented camps, all the way to luxurious safari camps:

Adventure Camping

• Spacious, high-quality two-person tents (2.5 m x 2.5 m and 1.8 m high) with comfortable sleeping mats, camping equipment, and creative bush cuisine. The tents are set up and taken down by our team, so you can simply relax.

Mid-range lodges and camps

• Tastefully furnished safari tents or bungalows in good locations, with private bathrooms and many amenities.

Luxury accommodations

• High-end lodges or tented camps with plunge pools, spas, and private verandas, offering exclusive service, gourmet meals, and breathtaking views of the wilderness.

Depending on the type of accommodation, there may be small souvenir shops, Wi-Fi (usually in public areas), and laundry services.

Whether there is a swimming pool does not necessarily depend on the standard of the accommodation, but rather on its location. In very nature-focused tented camps and properties deep in the wilderness, pools are rare, even if the standard is very luxurious.

Many camps and lodges have well-stocked bars with wines and spirits. High-end accommodations often offer wellness treatments in their own spa. A gym is less common, but it does exist in some properties and can be requested and considered during the booking process.

Travelers with Kenya-Experience receive clear guidelines for responsible travel, aimed at protecting the environment and promoting respectful interactions with local culture and wildlife. These include:

Be environmentally conscious: dispose of waste properly and conserve water. We deliberately avoid single-use plastic bottles and instead carry large reusable containers from which drinking water can be refilled at any time.

Respect wildlife: keep a safe distance and do not feed animals

Respect local culture: follow local customs and dress appropriately, especially in villages

Safaris are not inherently harmful to the environment or wildlife, it all depends on how they are conducted.

Our guides promote a respectful and responsible approach to wildlife. We make sure not to get too close to animals and avoid disturbing them. Vehicles are positioned in a way that allows animals to decide for themselves whether to approach.

Accommodations can also play an important role, and many already do by operating sustainably. This includes the responsible use of resources such as water and energy, the protection of the surrounding environment, and the involvement and employment of local communities.

Through this mindful approach, safaris contribute to conservation and support sustainable tourism as well as the protection of wildlife areas.

Yes, Kenya-Experience offers the opportunity to visit and support local community projects. These visits are a great way to learn about the culture, traditions, and way of life of local communities.

When it comes to interactions with local communities, we place great importance on authenticity and respect. We deliberately do not offer typical staged visits. Instead, the possibility of such encounters depends on the specific region and accommodation.

When visits do take place, they are only arranged through carefully selected, responsibly managed projects that create real value for the community and allow for respectful, sustainable exchange.

Yes, Kenya-Experience employs local staff and guides from the communities in which we operate. We provide sustainable employment opportunities.

By employing Kenyans across all areas of the company, we contribute to the local economy and create long-term job opportunities.

At the same time, we benefit from the extensive knowledge of local guides about the region’s flora, fauna, and traditions, which enriches the experience for our guests.

Our partners, lodge operators, and activity providers also prioritise supporting local communities through employment and education.

Our team of Kenya travel experts is happy to assist you. You can call us, send us an email, or arrange a personal consultation by phone or video.

We look forward to hearing from you, get in touch with us here.

We generally do not recommend a self-drive safari in Kenya, especially if it is your first trip to the country.

The sector still lacks consistent quality and professionalism. Common challenges include high rental costs, demanding police checks, and limited signage on main roads and within national parks. Kenya’s protected areas are very remote, and roads are typically gravel tracks with little to no signage.

Any expected cost savings can quickly disappear as a result. For this reason, we only offer guided safaris with experienced local guides or fly-in safaris, which connect the country’s highlights efficiently and allow for a deeper immersion into the wilderness.

In Kenya, tipping is customary, but always voluntary and based on your satisfaction. As a general guideline, USD 15 to 20 per group per day is appropriate for your guide/driver on safari.

For camp or lodge staff, USD 3 to 5 per guest per day is considered appropriate, usually placed in a shared tip box at reception.

You can tip in US dollars or Kenyan shillings. Be sure to adjust the amount based on the level of service and your personal satisfaction.

You can find more information about safari costs and tipping in our blog.

As a solo traveler, both options are available to you. You can choose a guided group safari, where you’ll have the opportunity to meet other travelers with similar interests while also saving money.

Alternatively, you can opt for a private tour, where you travel alone with a guide, giving you greater flexibility and freedom to shape your itinerary.

Yes, you can definitely go on safari in Kenya as a solo traveler! Kenya-Experience welcomes solo travelers and offers tailor-made tours that suit your needs and interests.

The most common option for solo travelers is a group safari, where you travel with up to six other guests and have a great opportunity to meet new people. This is also the most cost-effective way to experience a Kenya safari as a solo traveler.

Alternatively, you can choose a private tour, where you travel alone with a guide, offering you more flexibility.

For accommodations, solo travelers usually pay a single supplement.

We’ve also put together tips for solo travelers in Kenya in our blog.

Yes, on a tailor-made Kenya safari, you can fully customize your itinerary and plan special occasions such as honeymoons, anniversaries, or family trips.

The itinerary, accommodations, and activities are all individually designed according to your wishes. Our expert team supports you from the initial inquiry through to your return and will adjust everything until it’s just right.

This level of flexibility is not possible on group tours. In that case, you travel with a fixed group and a set program, although some additional activities can be booked on a limited basis.

Yes, Kenya-Experience offers optional add-on programs, such as beach extensions after your safari. This allows you to unwind by the sea after your intense wildlife experiences.

Popular beach destinations include Diani Beach, Watamu, and Kilifi, where you can enjoy tropical beaches and relax in exclusive resorts or bungalows.

These add-ons are generally flexible and give you the opportunity to extend your holiday according to your preferences.

Yes, it is very popular to combine Kenya with Tanzania in one trip. Both countries offer unique safari experiences, and cross-border travel is easy for us to arrange through our sister company based in Tanzania.

The Masai Mara (Kenya) and the Serengeti (Tanzania) form a shared ecosystem that is home to the famous Great Migration. You can visit both parks to experience this natural spectacle.

The countries complement each other perfectly and are well connected by road and air, allowing you to book a combined safari that includes both destinations.

After your safari, you can end your trip with a tropical beach holiday in either Kenya or Tanzania.

Our “East Africa’s Great National Parks” tour can be booked as a small-group safari or as a fully customizable private journey.

The best time to visit Kenya depends on your individual interests.

For safaris, the months from July to October are ideal, as the weather is dry and wildlife viewing is particularly good.

For very popular reserves such as the Masai Mara or Amboseli National Park, the shoulder months of January or June are also well suited. Late November and early December are likewise good times to visit these areas – wildlife sightings are strong, and it is less busy than during the high season.

The rainy season from March to May is quieter and more affordable, but can bring unpredictable weather and possible travel limitations.

For a beach holiday on the coast, the dry season from December to March is best, while in the mountains, such as on Mount Kenya, conditions are most pleasant from December to February or June to September.

Overall, Kenya offers diverse experiences year-round, depending on the activity and region. It’s best to speak with your travel expert to find the ideal travel time for your plans and preferences.